Review Guidelines

Write about your own experience

Reviews must describe your genuine, first-hand experience as a client of the institution — opening an account, trading, depositing, withdrawing or dealing with support. Hearsay ("my friend lost money there"), speculation and copied content are rejected. One review per institution per person; you can update your review as your experience evolves.

Facts beat adjectives

"Withdrawal of $2,400 took 19 days and required three support tickets" helps other traders far more than "total scam, avoid!!!". Include dates, amounts and concrete events where you can. If you have screenshots or statements, attach them as private evidence — moderators use them to verify disputed reviews, and they are never published.

What gets rejected

• Reviews by employees, affiliates or competitors of the institution.
• Incentivised reviews (bonus, rebate or cash for posting).
• Advertising, referral links or "recovery agent" solicitations.
• Threats, hate speech, or personal data of staff or other users.
• Duplicate or near-duplicate text posted across institutions.
• Content unrelated to the institution (market opinions, signal selling).

Moderation and appeals

Every review is checked before publishing, usually within 48 hours. If your review is rejected you will be notified with a reason and may submit a corrected version. Published reviews can be reported by the community and re-moderated. Institutions may post one official response per review; they can never edit or remove user reviews.

How ratings are calculated

The displayed average is the plain arithmetic mean of published ratings. Rankings additionally use a Bayesian-adjusted score that blends an institution's ratings with the platform-wide average until it has enough reviews — this stops a handful of 5-star reviews from beating hundreds of consistent 4-star ones. Both numbers are always shown on the profile.